Page 1 of 1

Incoming calls don't ring

Posted: Wed Aug 24, 2016 10:42 am
by tclarkey
I am on Android v4.1 and incoming calls do not ring. The phone wakes up and displays the person calling, but it doesn't ring or vibrate.

Bug or is there a setting somewhere I don't know about.

Thanks!

Re: Incoming calls don't ring

Posted: Wed Aug 24, 2016 12:02 pm
by JerryD
Try "Preferences", "Call Forward". Ring External Number" on the OOMA app on your cell phone and make sure that it is enabled. Also make sure that "Preferences", "Device Settings", "Mode" has either "Outbound and Inbound" or "Inbound Only" whatever is your preference.

Re: Incoming calls don't ring

Posted: Wed Aug 24, 2016 12:46 pm
by tclarkey
Preferences:
"Ring Home Phone"
"Ring App"
"Ring External Number" all checked.

My cell is listed as the external number.

"Conditional Forward" is Always

I also have Mode set to Outbound and Inbound.

Re: Incoming calls don't ring

Posted: Thu Jun 13, 2019 7:26 am
by bobsk8
All my settings are correct. My android app only rings about 5% of the time. The rest of the time incoming calls go straight to voicemail. Tech support has no solution.