No access to private account

thomasm · Post by **thomasm** » Wed Mar 15, 2017 8:08 am

If you setup your second number as a "private account" (two separate voicemail boxes; etc.) you can no longer access it from the Android mobile app. If you try to log in using the second number, an error message tells you to use your primary number. However, if you login to myooma.com using the second number, you have access.

oomamaniacal · Post by **oomamaniacal** » Wed Mar 15, 2017 8:22 am

thomasm wrote:If you setup your second number as a "private account" (two separate voicemail boxes; etc.) you can no longer access it from the Android mobile app. If you try to log in using the second number, an error message tells you to use your primary number. However, if you login to myooma.com using the second number, you have access.

viewtopic.php?f=21&t=20819#p138304

thomasm · Post by **thomasm** » Fri Mar 17, 2017 1:00 pm

Sorry, your topic suggestion refers to Ooma Office. I am not using Ooma office and my original post refers to a SECOND NUMBER, not an extension.

oomamaniacal · Post by **oomamaniacal** » Fri Mar 17, 2017 1:26 pm

thomasm wrote:Sorry, your topic suggestion refers to Ooma Office. I am not using Ooma office and my original post refers to a SECOND NUMBER, not an extension.

Yes, you are correct about the Ooma Mobile app. Sorry.

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No access to private account

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