Ooma Forums

I have premium and have a second line. Is there anyway to use that line from the app?

I know it has been a while, but from previous convesation here https://www.ooma.com/forums/viewtopic.php?f=20&t=19115 the answer is no. Too bad really, since I would get a premiere subscription if I could use the soft phone for my second line.

Of course my information is old, so hopefully somebody will correct me if I'm wrong.

I'm a new ooma user, and I ported my land line number to ooma as a second line. I am rather disappointed that I cannot forward both lines to the mobile app.

I know I can have ooma ring my mobile number when a call comes in, but it's a lot nicer to be able to differentiate when a call is coming in to my ooma number vs. my mobile number.

Also, having a call come through the app would allow receiving calls on an iPad or old iPhone that no longer has a SIM.

TBone wrote: ↑

Thu Mar 28, 2019 11:56 am

I know it has been a while, but from previous convesation here viewtopic.php?f=20&t=19115 the answer is no. Too bad really, since I would get a premiere subscription if I could use the soft phone for my second line.

Of course my information is old, so hopefully somebody will correct me if I'm wrong.

Thanks for your suggesion

So it's been a couple of years.......any progress???????

I can't be the only one who would like to use my second line (which is mostly useless) as a Wi-Fi only number on a cellphone or tablet w/o a SIM card.

No, it doesn't look like the mobile app supports secondary/personal/virtual numbers yet. For incoming calls, the My Ooma Call Forwarding Preferences only offers to forward the primary/main number to the mobile app. For outgoing calls, according to the mobile app faq, using a virtual number (or Google Voice number) as the Caller ID is "not currently supported, but it is on [their] radar for future development".

In my case, I kept my primary number private, sharing it only with trusted friends and family. I ported my secondary number from my old carrier, so it's already out there; that's the one I share publicly. I set up call forwarding for my primary/private number, but not for my secondary/public number; when I'm away from home, the latter calls can keep going straight to voicemail.