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Mobile App Notifications

Posted: Wed Sep 14, 2016 10:59 am
by artsvdo
Am I doing something wrong?

There have been a couple of times where customers have called my business after hours. They leave a voicemail but for some reason, the OOMA app on my iPhone will not notify me!

When I used to use RingCentral's app, I was notified immediately whenever someone left a voicemail either if I missed the call or it was after business hours.

I have gone through all of the settings on the iPhone and on OOMA webpage to see if I have mistakenly missed a check mark or a setting.

It seems that the OOMA iPhone app goes to sleep and will not wake up until you restart it.

Maybe it's just my phone.

Re: Mobile App Notifications

Posted: Thu Feb 09, 2017 12:11 pm
by Merk
It's not your phone. The Android app is terrible. It does not provide push notifications.