Security alerts not generating SMS messates.

Discussion topics covering Ooma Home Security
Joined:Fri Jan 07, 2011 6:23 pm
Security alerts not generating SMS messates.

Post by BackupBob » Sun Jan 14, 2024 11:09 pm

Until recently, I would be notified via text message when a security event was logged.

A few weeks ago I noticed that when the garage opened or closed I would receive notification on my smartphone but no text message. Ditto for other alerts. I found no obvious issues and the log showed that a message was sent to the correct number, but no messages came through.

A week later everything worked again, but today it went out again.

Is there a problem with Ooma's servers, or is there something I can try on my end?

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