Negative Event Notification?

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fullermarc
Posts:8
Joined:Mon Mar 13, 2017 10:30 am
Negative Event Notification?

Post by fullermarc » Mon May 13, 2024 5:21 pm

Here is a quote from Ooma's security app web page:
Get notified through the base station speaker or mobile app when an event does or doesn’t occur, like when your child misses curfew.
Can somebody explain to me how I get an alert say when something DOES NOT happen by 11PM , for example. For instance if my garage door is not closed by 11 PM.

Thanks

fullermarc
Posts:8
Joined:Mon Mar 13, 2017 10:30 am

Re: Negative Event Notification?

Post by fullermarc » Thu May 16, 2024 2:58 pm

I wrote to Ooma tech support and asked the same question. Here is there reply from a few days ago:


Ooma Customer Support

Subject
Security System Negative Event Triggerin

Good day! Thank you for contacting Ooma Customer Care!

This is to acknowledge that we have received your inquiry/concern and rest assured that we have routed it already to the correct department.

In case you received one from email also, please do not forget to click "unsubscribe" link in the email body so you will not get any email notification from Ooma.

Thank you for choosing Ooma!

Sincerely,

Ooma Customer Care Specialist


I think this translates to don't hold your breath for a meaningful answer

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