Ooma Home Security

[Tom]

your telo was on the incorrect release

[MikeOrlando02]

Tom, if your reply was to my question/issue with not being able to pair my motion sensor... how do I resolve this?

[Tom]

Your telo is on the correct release now. Have you tried again since my post?

[MikeOrlando02]

I am not sure if something was corrected with my release of it if that is what corrected my issue.

Here is what I did on my end. I pressed and held the page/pair button on the base until it went into pairing mode. Then I pressed and held the pairing mode on the motion sensor for 5+ seconds, until it started to blink green. Within a few moments the base said the pairing was complete and to set it up in the app.

I then tapped add sensor in the app and the base immediately said it was in pairing mode, which was not happening before. I then I pressed and held the pairing mode on the motion sensor for 5+ seconds, until it started to blink green. The sensor was re-paired and worked in the app.

[Tom]

The typical way to pair a sensor is to tap add sensor in the app. Optionally you can do the procedure in your 2nd paragraph, but then no need to do the 3rd paragraph.

[thomasm]

The "Pairdeer" batteries that come with Ooma products are of very poor quality. Many issues with my system (16 sensors!) were solved by switching to Ray-O-Vac and Duracell batteries. I hate batteries made overseas as they generally have very poor life and often leak.