Mode Change Announcements

Discussion topics covering Ooma Home Security
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thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm
Mode Change Announcements

Post by thomasm » Sat Jul 01, 2017 6:32 am

Please stop notifications (including on the Telo speaker) when changing modes! The ridiculous notifications ("Living Room has not detected motion for 4 hours and 30 minutes") are very annoying and meaningless. After a mode change begin notifications per the setting for the new mode but don't look back to see what the sensor was up to when in the previous mode. Of course, if a sensor is set to report immediately that it is "open" for example in the NEW mode and it is open, send a notification immediately. And if it's set to send a notification "after 10 minutes", send the notification 10 minutes after the mode change if the sensor was active at the time of the mode change. Make sense?

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Mode Change Announcements

Post by Tom » Fri Jul 07, 2017 9:19 pm

there will be fixes in this area in upcoming releases

fseaton
Posts:22
Joined:Tue Oct 13, 2009 7:53 pm

Re: Mode Change Announcements

Post by fseaton » Thu Jul 13, 2017 8:31 am

Ditto.

TWG
Posts:37
Joined:Sun Jul 09, 2017 4:47 pm

Re: Mode Change Announcements

Post by TWG » Wed Jul 19, 2017 5:33 am

You know sometimes I like the notification, so I know when my kids last left or came in the house. But there are times when it is annoying. Perhaps make this a configurable option?

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Mode Change Announcements

Post by Tom » Wed Jul 19, 2017 8:26 am

yes, it will be configurable

TWG
Posts:37
Joined:Sun Jul 09, 2017 4:47 pm

Re: Mode Change Announcements

Post by TWG » Fri Jul 21, 2017 5:13 am

So here's the annoying scenario.

I came home last night at 3am, before I got home I changed profile to home mode so the notifications wouldn't wake up anyone. Once I got upstairs I turned system back to night mode, well all of a sudden the system called my phone and my spouses phone to inform us of the mode change! This is exactly what I don't want to happen...

Anyway I know you said this will be fixed in upcoming release but wanted to share my experience

TWG
Posts:37
Joined:Sun Jul 09, 2017 4:47 pm

Re: Mode Change Announcements

Post by TWG » Thu Jul 27, 2017 4:14 am

Any eta on the update that will Address this ?

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