How to reconnect all the sensors?

Discussion topics covering Ooma Home Security
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tjwitman
Posts:26
Joined:Sun Jul 24, 2016 11:54 am
How to reconnect all the sensors?

Post by tjwitman » Sat Mar 31, 2018 12:02 pm

I just installed a new Telo 2 to replace the one that went belly up with no sounds. I did that by calling the customer service department in New Delhi...........

NOW how do I get my security system working again. Nothing is recognized. Please don't tell me I have to delete them all along with all the schedules and contact info and then reinstall them all. :(

tjwitman
Posts:26
Joined:Sun Jul 24, 2016 11:54 am

Re: How to reconnect all the sensors?

Post by tjwitman » Sat Mar 31, 2018 12:37 pm

OK, since it was a holiday week end (at least in the U.S.), I bit the bullet and pushed the "Add Sensor" button and paired the first sensor. To my surprise and relief, it paired as my existing sensor that I have named in my Android app! The rest did the same thing. Great! Problem solved.

I guess that makes having to pay for another Telo after the old one lasted 15 months a little less painful. My old Hub lasted 8 years and was still going strong when I 'upgraded'.

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