Logs are empty
For about the last week the logs are totally blank in the iOS app. Before I call support, is it just me or is this happening to a lot or poeple?
iOS app version 1.8.6 and the lates iOS version on iPhone X
Thanks.
iOS app version 1.8.6 and the lates iOS version on iPhone X
Thanks.
Re: Logs are empty
Hello thively, this is Anthony on the Product team at Ooma. We're seeing intermittent database performance issues on our end that are causing this for you and we're working the problem. You can easily work around this issue by killing the app on your phone, reopening it, and reopening the Logs tab. Your Logs tab should populate. This may sometimes take a couple tries though.
Re: Logs are empty
Thank you.
I had gone as far as deleting and reinstalling the app before I posted but now after your reply the logs have returned.
So all is working fone again.
Thanks!
I had gone as far as deleting and reinstalling the app before I posted but now after your reply the logs have returned.
So all is working fone again.
Thanks!