What's the PIN?

Discussion topics covering Ooma Home Security
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thomasm
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Joined:Mon Jun 23, 2014 1:26 pm
What's the PIN?

Post by thomasm » Sun Jun 17, 2018 7:32 am

I see a new menu item has been added to the HD-2 menu for home security. It apparently lets you change the mode as all of the current modes are listed. However, if you try to change the mode it asks for a PIN. The voicemail PIN doesn't work and the password for the account has letters and numbers. So, what PIN does it want?

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: What's the PIN?

Post by thomasm » Tue Jun 19, 2018 5:38 am

Never mind. The home security icon on the HD-2 disappeared after it got a firmware update yesterday. Apparently this feature wasn't ready for prime time yet. :D

thomasm
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Joined:Mon Jun 23, 2014 1:26 pm

Re: What's the PIN?

Post by thomasm » Mon Jun 25, 2018 3:45 am

It's baaack!
The "home automation" menu item is right there on the menu of my new HD-3 handset. And just like when it appeared on the HD-2, if you try to change the mode it asks for a PIN. Unfortunately, nothing works including the voicemail PIN.

WHAT'S THE @#$&+$@ PIN?????

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: What's the PIN?

Post by thomasm » Wed Jul 18, 2018 4:03 pm

Even though you can actually change the PIN in the new version of the home security app, it still doesn't work when you try changing modes using the HD-3.

0000 (the default PIN) doesn't work either.

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: What's the PIN?

Post by thomasm » Thu Aug 02, 2018 4:19 am

If this feature isn't going to be fixed (it still doesn't work as of this writing) why not remove it from the HD-3 menu?

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j2carte
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Location:Rogers, Arkansas

Re: What's the PIN?

Post by j2carte » Thu Aug 02, 2018 4:57 am

The PIN must be specific to the handset, it doesn't appear in the Android version on any of my wireless devices.

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