Water Sensor Issues

Discussion topics covering Ooma Home Security
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apang
Posts:3
Joined:Fri Oct 12, 2018 11:32 am
Water Sensor Issues

Post by apang » Fri Oct 12, 2018 11:47 am

Battery life: 11 months; system currently says XXX "requires battery replacement"

Notifications: except for one log message in the mobile app, I didn't get any notifications (seeing as it's been 3 weeks and I haven't gotten around to replacing the batteries yet)

The support page says, "You will receive a notification immediately when the sensor has low battery. In addition, you will receive notifications via the app every Wednesday and Saturday until the battery is replaced."

apang
Posts:3
Joined:Fri Oct 12, 2018 11:32 am

Re: Water Sensor Issues

Post by apang » Fri Oct 12, 2018 2:59 pm

So, resetting the Telo, unpairing the sensor, and repairing the sensor fixed the low battery issue. Didn't need to install new batteries.

As I mentioned before notifications and reminders or low battery weren't received.

Just ran a quick test. Notifications for wet sensor only show up in the app dashboard, not as a regular Android push notification. Didn't receive email either. Base station and SMS were OK. Didn't test the phone notification.

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