Doesn't log device name

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thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm
Doesn't log device name

Post by thomasm » Thu Feb 28, 2019 5:55 am

The changed device name is now saved on the main screen but the old device name still appears in the log file and on push notification pop ups.

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j2carte
Posts:67
Joined:Thu Sep 10, 2015 4:59 am
Location:Rogers, Arkansas

Re: Doesn't log device name

Post by j2carte » Wed Mar 13, 2019 3:10 am

Just a guess Thomas, but I suspect the device name only gets updated on the Ooma server when it is paired and becomes part of your system. So you continue to get log messages from the server using the original name. I believe I had this problem once a long time ago and was told to unpair/re-pair to fix it. Please update us as to your results.

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