Old number after porting

Discussion topics covering Ooma Home Security
Post Reply
charlesbaumann
Posts:4
Joined:Sat Jan 09, 2021 6:41 am
Location:Canada Quebec
Old number after porting

Post by charlesbaumann » Fri Apr 23, 2021 5:14 am

So Ooma was finally able to get my number ported but after a while i lost all push notification and when my system calls me it originates from my old Ooma Number originally used to setup.

I did log out and logged in with my ported number but same issues.
Charles Baumann

murphy
Posts:7513
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Old number after porting

Post by murphy » Fri Apr 23, 2021 5:45 am

Was your ported number made the primary number?
If not, ask them to switch the numbers.
Do you have Premier?
Are you in a Premier trial period?
If you are in a Premier trial period and do not plan to subscribe to premier get that number switched ASAP because when the Premier trial expires the second number will be deleted.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

charlesbaumann
Posts:4
Joined:Sat Jan 09, 2021 6:41 am
Location:Canada Quebec

Re: Old number after porting

Post by charlesbaumann » Fri Apr 23, 2021 6:33 am

Yes my ported number is 5he primary and i do have premier. Payed for all services at start :cool: no trial as far as i k ow.
Charles Baumann

Post Reply