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Old number after porting
Posted: Fri Apr 23, 2021 5:14 am
by charlesbaumann
So Ooma was finally able to get my number ported but after a while i lost all push notification and when my system calls me it originates from my old Ooma Number originally used to setup.
I did log out and logged in with my ported number but same issues.
Re: Old number after porting
Posted: Fri Apr 23, 2021 5:45 am
by murphy
Was your ported number made the primary number?
If not, ask them to switch the numbers.
Do you have Premier?
Are you in a Premier trial period?
If you are in a Premier trial period and do not plan to subscribe to premier get that number switched ASAP because when the Premier trial expires the second number will be deleted.
Re: Old number after porting
Posted: Fri Apr 23, 2021 6:33 am
by charlesbaumann
Yes my ported number is 5he primary and i do have premier. Payed for all services at start
no trial as far as i k ow.