Unable to re-pair Ooma door sensor
Posted: Thu Nov 04, 2021 9:20 am
I have an Ooma door sensor on a set of patio doors that's less than 10' away from the base. I got a notification the sensor became disconnected, so I changed the batteries, but it seems the only way to get the sensor working again is to un-pair it, then re-pair. Generally, this has usually worked, but this time the base unit says the sensor has been successfully paired, but the app fails to register the sensor; the register status continues indefinitely until it stops.
I've tried uninstalling/reinstalling the app, entering pairing mode manually on the back of the base, changing batteries, etc. and nothing has worked. Customer support line busy.
Thoughts?
Chris
I've tried uninstalling/reinstalling the app, entering pairing mode manually on the back of the base, changing batteries, etc. and nothing has worked. Customer support line busy.
Thoughts?
Chris