Re: Can't make outgoing calls
Posted: Thu Mar 01, 2012 4:29 pm
Okay, I think I fixed my outgoing call problem.
I plugged my PC directly into the HOME NETWORK port to access the Ooma setup page. I went to the "Internet" tab and scrolled down to the Internet Port MAC Address section. For some reason, it was using my PC's MAC address instead of it's own "built in" MAC address. Once I switched it to "Use Built in", I connected my PC back to my U-verse 2Wire router. While I was at it, I setup port forwarding (under the "Advanced" tab) so that I could access the setup page without having to connect to the HOME NETWORK port.
I'm not sure what caused this issue to being with, but my first clue was that my U-verse 2Wire router showed that my Ooma was not connected, and sometimes misidentified it as being my PC when I started swapping ports. Well, I'm able to make outgoing calls again without having to reconfigure my network or without having to shut off my PC.
Hope this helps someone. I know how absolutely frustrating it is to not be able to make outgoing calls.
I plugged my PC directly into the HOME NETWORK port to access the Ooma setup page. I went to the "Internet" tab and scrolled down to the Internet Port MAC Address section. For some reason, it was using my PC's MAC address instead of it's own "built in" MAC address. Once I switched it to "Use Built in", I connected my PC back to my U-verse 2Wire router. While I was at it, I setup port forwarding (under the "Advanced" tab) so that I could access the setup page without having to connect to the HOME NETWORK port.
I'm not sure what caused this issue to being with, but my first clue was that my U-verse 2Wire router showed that my Ooma was not connected, and sometimes misidentified it as being my PC when I started swapping ports. Well, I'm able to make outgoing calls again without having to reconfigure my network or without having to shut off my PC.
Hope this helps someone. I know how absolutely frustrating it is to not be able to make outgoing calls.