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Re: voice quality gets very poor lately

Posted: Fri Aug 19, 2011 2:36 pm
by WJBertrand
bohicaIL wrote:I don't see anything in the release notes for 48460... how can you tell it's being pushed now, out of curiosity? And if anyone reading this forum has this version, has it sent Mr. Roboto packing?
thunderbird wrote:It sounds like Ooma has started to push new Ooma Telo firmware version 48460 for the Robotic voice problem.

See thread viewtopic.php?f=4&t=12277

How can you tell if you have 48460?

Re: voice quality gets very poor lately

Posted: Fri Aug 19, 2011 2:43 pm
by lbmofo
goto http://setup.ooma.com would tell you.

Re: voice quality gets very poor lately

Posted: Fri Aug 19, 2011 2:45 pm
by bohicaIL
WJBertrand wrote:
bohicaIL wrote:I don't see anything in the release notes for 48460... how can you tell it's being pushed now, out of curiosity? And if anyone reading this forum has this version, has it sent Mr. Roboto packing?
thunderbird wrote:It sounds like Ooma has started to push new Ooma Telo firmware version 48460 for the Robotic voice problem.

See thread viewtopic.php?f=4&t=12277

How can you tell if you have 48460?
Dial *#*#001 (that's star-pound-star-pound001) and your Ooma Telo will annnounce the firmware version it's running.

Re: voice quality gets very poor lately

Posted: Fri Aug 19, 2011 9:12 pm
by WJBertrand
Thanks, that's cool, I get "47785". I guess this is the version just prior to this latest one? Can I upgrade manually? Doesn't sound like it...

Re: voice quality gets very poor lately

Posted: Sat Aug 20, 2011 12:09 am
by thecgmguy
WJBertrand wrote:Thanks, that's cool, I get "47785". I guess this is the version just prior to this latest one? Can I upgrade manually? Doesn't sound like it...
Unfortunately not. It's pushed out at Ooma's discretion (usually in phases).

Re: voice quality gets very poor lately

Posted: Wed Aug 24, 2011 4:13 pm
by thecgmguy
Has anyone else received the firmware update? I haven't heard back from ooma support after 7 days -- I guess they're tired of hearing from me. :(

Re: voice quality gets very poor lately

Posted: Thu Aug 25, 2011 6:33 am
by DTR
I haven't heard back from support either.......

Re: voice quality gets very poor lately

Posted: Fri Aug 26, 2011 9:23 am
by thecgmguy
Update - Ooma is shipping me out a new device. I'm not sure why they're doing this. I'm highly skeptical that this will make a difference but who knows? I'll update you guys on how it turns out.

Re: voice quality gets very poor lately

Posted: Fri Aug 26, 2011 5:45 pm
by jamgold
I just received firmware 48934 ... will keep the list updated

Re: voice quality gets very poor lately

Posted: Sat Aug 27, 2011 5:11 pm
by thecgmguy
jamgold wrote:I just received firmware 48934 ... will keep the list updated
Any news? I eagerly await your results. :D