dlow wrote:Well my garbled voice problem is still front and center. I'm quite sure my wife will overload soon and I'll have to go back to my land line. I'm sorry to say, it was way better than Ooma.
I had great hopes for this product but, it failed me.
Ooma Telo firmware version 49680 has been released to fix a Bluetooth problem. Although nothing is menioned about the garbled voice problem, some times Ooma will still do a correction while correcting for some other problem.
Do you have your Ooma device MAC address set to Use Built In:? If you don't, I've included the instructions below. Many times using the Built In MAC address will correct a garbled voice problem.
To help stabilize your Ooma Internet connection turn off MAC address Spoofing by doing the following:
If your Ooma device is connected Modem-Ooma-Router, access your Ooma Setup pages by typing
http://172.27.35.1 in your computer browser window. The Ooma Setup pages open. Click on Internet, go down to INTERNET Port MAC Address: and change setting from Automatic to Use Built In. Click on Update device. Reboot your Modem, when the Modem is done booting reboot your Ooma device.
If your connection is Modem-Router-Ooma, temporarily connect a network cable from your Ooma device home port, to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if turned on. Reboot the computer. Access your Ooma Setup pages by typing
http://172.27.35.1 in your computer browser window. The Ooma Setup pages open. Click on Internet, go down to INTERNET Port MAC Address: and change setting from Automatic to Use Built In. Click on Update device. Reboot your Modem. When the Modem is done booting reboot your Router, when the Router is done booting, reboot your Ooma device.
Note: Reboot means remove power, then plug power back in for the device in the order listed above.