Page 4 of 4

Re: Telo Firmware 48460 Reported to fix Robotic Voice Problem

Posted: Wed Nov 02, 2011 9:01 pm
by leonhard
It sounds like this thread discusses the problem that I have where the quality of calls drops after about a 30 minutes. Could you please list the steps I should take clearly spelled out?

Thanks a lot!

Telo Firmware 48460 now 50832 to fix Robotic Voice Problem

Posted: Wed Nov 02, 2011 9:20 pm
by thunderbird
leonhard wrote:It sounds like this thread discusses the problem that I have where the quality of calls drops after about a 30 minutes. Could you please list the steps I should take clearly spelled out?

Thanks a lot!
Contact Ooma customer Support and see if they will "push" advanced firmware version 50832 or later
for you as has been done for others, see topic viewtopic.php?f=4&t=12690 .

Be sure to tell Ooma Customer Service that you are having the Robotic Voice issue. Also you must talk to Customer Service, Customer Support (2nd Level) for this to happen.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Re: Telo Firmware 48460 now 50832 to fix Robotic Voice Problem

Posted: Wed Nov 23, 2011 10:40 am
by 7572405208
Where or How do I DownLoad Firmware 50832 for Robotic Fix? Am unable to find ANY kind of Firmware or DownLoads Period.

Re: Telo Firmware 48460 now 50832 to fix Robotic Voice Problem

Posted: Wed Nov 23, 2011 10:43 am
by jamgold
7572405208 wrote:Where or How do I DownLoad Firmware 50832 for Robotic Fix? Am unable to find ANY kind of Firmware or DownLoads Period.
just read and follow thunderbird's instructions in the previous post

Re: Telo Firmware 48460 now 50832 to fix Robotic Voice Problem

Posted: Mon Nov 28, 2011 2:06 pm
by FX4
They worked on my problems and put me on 49977 and it is rock solid. No robot voice, no echo, no numbers that won't dial. I have been good for over a month now.

Re: Telo Firmware 48460 now 50832 to fix Robotic Voice Problem

Posted: Wed Nov 30, 2011 2:53 pm
by jhphone
7572405208 wrote:Where or How do I DownLoad Firmware 50832 for Robotic Fix? Am unable to find ANY kind of Firmware or DownLoads Period.
Your ID above seems to be a phone number. From what I've read it's not a good idea to publish your phone number on any publicly available Internet site.

Cheers.