UPDATE TO FIX CLICKING NOISE ?

[Tom]

HANKMUDDJR (pv0,pcm1), rxnb90 (pcm1), Patstin, and tomf: please let me know if the clicking issue has been resolved.

[HANKMUDDJR]

So far the clicking noise has quit. thanks alot !

[Leeway]

For what it's worth. I had the clicking sound and it was awful but mine is stopped for several days now. Nope, I didn't ask and I don't think Tom changed a thing for me but it is all quiet with the annoying clicking.

Donna

[bryanlyle]

Tom, we are experiencing this clicking noise our our Telo as well. I have sent you an email about it. Thanks for your assistance!

[Leeway]

My clicking noise was gone but now it is back. I'll try a reset and reboot.

Donna

[Tom]

we are experiencing this clicking noise our our Telo as well

Your account has G.711 enabled. Do you still want that?
See my post on 12/19. I applied the same config change. Let me know if the clicking is gone. Try a few calls.

[bryanlyle]

Thanks Tom. We'll make some calls today and report back on any issues.

We'd like to have our account set up the way it's supposed to be set up.

[Tom]

We'd like to have our account set up the way it's supposed to be set up.

You mean you'd prefer a default setup? That would mean disabling G.711.

[bryanlyle]

Correct. We'd like to have it set up to the correct codec and use that going forward. Thanks for your assistance Tom!

For what it's worth, I called CS and explained all of this to them last week. They didn't have a clue to what I was talking about and said that everything on the account was set up the way it was supposed to be.

[Tom]

G.711 now disabled on the accounts that had it enabled (6C and 04).