NAS drive affects quality

[fishy]

Hi All,

I just added a Buffalo Link Live NAS drive to my router. It has dramatically affected the quality of my calls but outgoing and incomming.

Anyone else have this problem?

Any resolution?

Thanks,

Fishy

[scottlindner]

I have not done what you are doing. I suspect the CPU is being loaded too much on the router. Do you have a way to monitor the CPU load?

Cheers,
Scott

[fishy]

Thanks for the quick response Scott.

I do not have a way of monitoring the router (that I'm aware of). The router is an old microsoft wireless router. Perhaps I should upgrade that.

Also, I just saw that you can go from modem -> ooma -> router. I have not tried that and I will try when I get home tonight.

Thanks.

[koehn]

I had a similar issue when I had my Ooma base inside my router. During periods of high access (Time Machine backups) my call quality would degrade a ton. Moving the base outside the router fixed the problems.

You could also put the devices that share the NAS on a switch, and hook the switch to the router:

Code: Select all

modem -> router -> ooma
                \> switch -> NAS Box
                          \> Computers

That would isolate the NAS traffic from the router, only allowing internet traffic up to the router.

[fishy]

Thank you koehn for the comment and suggestion.

[scottlindner]

Ahh.. I misunderstood. I thought your router provided the NAS connection so I didn't think you had a choice to change your network configuration. What Koehn said is definitely the best first thing to try.

Cheers,
Scott

[fishy]

Switching the configuration to modem -> ooma -> router made all the difference.

Thanks.

[scottlindner]

Excellent!