New Ooma user....
Posted: Mon Jan 19, 2015 11:51 am
Greetings everyone!
I just purchased a new Ooma telo, and quite frankly I'm extremely gun shy after using a MagicJack. My experience with MJ was discouraging, and I finally just disconnected it and didn't renew my subscription.
My DSL internet is extremely reliable and stable. I get 50Mbps down and 10Mbps up. It's all fiber optics and my speed tests are always the same.
The main reason I want to use VOIP is the same reason for most people......to save money on long distance. I have family members that live out of state that I like to keep in contact with.
So, with all that said, I have had my eye on Ooma for awhile now. I recently decided it was time to give it a go. I've only had it a few days so I haven't had enough time to give it a really good run for its money. I talked to my mom the other day which was a long distance call. The call went well, and the sound quality was excellent. I also made other long distance calls, as well as local calls with the same excellent results. Then, there was last night. I called my brother who is long distance. The call was horrible. Sound quality was excellent, but it was just like talking on a walkie talkie. We were talking over each other the whole time. I found out later from research that if someone is using speaker phone on the other end that the call will be half duplex. That's exactly what he was doing.....had me on speaker phone the whole time. So I'm discounting that phone call experience as being Ooma's fault!
My setup is as follows:
DSL modem-Netgear Nighthawk router-Ooma telo. I set Upstream Internet Speed and Downstream Internet Speed to "0" under Advanced settings in the Ooma telo setup page. I also reserved an IP address for Ooma in my router settings. I did nothing so far with QOS in my router settings. I'm hoping that with my internet speeds this setting won't be necessary. It's just my son and I at home. However, he's a gamer, and a big time downloader....so I may have to do the QOS settings.
Anyway, I don't really have any specific questions yet. I just wanted to say hello, and hopefully my Ooma experience will go well. I live in Wa state by the way.
I just purchased a new Ooma telo, and quite frankly I'm extremely gun shy after using a MagicJack. My experience with MJ was discouraging, and I finally just disconnected it and didn't renew my subscription.
My DSL internet is extremely reliable and stable. I get 50Mbps down and 10Mbps up. It's all fiber optics and my speed tests are always the same.
The main reason I want to use VOIP is the same reason for most people......to save money on long distance. I have family members that live out of state that I like to keep in contact with.
So, with all that said, I have had my eye on Ooma for awhile now. I recently decided it was time to give it a go. I've only had it a few days so I haven't had enough time to give it a really good run for its money. I talked to my mom the other day which was a long distance call. The call went well, and the sound quality was excellent. I also made other long distance calls, as well as local calls with the same excellent results. Then, there was last night. I called my brother who is long distance. The call was horrible. Sound quality was excellent, but it was just like talking on a walkie talkie. We were talking over each other the whole time. I found out later from research that if someone is using speaker phone on the other end that the call will be half duplex. That's exactly what he was doing.....had me on speaker phone the whole time. So I'm discounting that phone call experience as being Ooma's fault!
My setup is as follows:
DSL modem-Netgear Nighthawk router-Ooma telo. I set Upstream Internet Speed and Downstream Internet Speed to "0" under Advanced settings in the Ooma telo setup page. I also reserved an IP address for Ooma in my router settings. I did nothing so far with QOS in my router settings. I'm hoping that with my internet speeds this setting won't be necessary. It's just my son and I at home. However, he's a gamer, and a big time downloader....so I may have to do the QOS settings.
Anyway, I don't really have any specific questions yet. I just wanted to say hello, and hopefully my Ooma experience will go well. I live in Wa state by the way.