Latency / call quality issues

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
Tdiguy
Posts:6
Joined:Wed Mar 08, 2017 6:40 am
Latency / call quality issues

Post by Tdiguy » Wed Mar 08, 2017 7:21 am

I upgraded to the telo system after being a hub customer since 2008. Not thrilled to now have a monthly bill for ooma but not really the point right now. I upgraded because i was having issues with terrible call quality and i could not seem to correct it. Now with telo i have better call quality but its still got room to improve.
My setup is:
Cable modem --> ooma telo --> router --> everything else.
My phones are hard wired to the ooma telo.
This are the calls stats for the last few calls as reported by the ooma telo device.
RX Lost Recovered Real lost Max jitter Mean jitter tx xc latency MOS
1 107678 22 0 22 30.6 0.3 107704 179 3.83
2 755 11 0 11 2.44 0.02 785 119 4.09
3 13291 4 0 4 14.79 0.02 13366 159 3.95
4 702 0 0 0 4.93 0.03 838 179 3.87

Post Reply