Please change my server to the east coast server

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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pcdoctor01
Posts:3
Joined:Sun Mar 05, 2017 4:41 am
Please change my server to the east coast server

Post by pcdoctor01 » Thu Mar 09, 2017 3:39 am

Please change my server to the east coast server.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Fri Mar 10, 2017 4:47 pm

done already

Amitnf
Posts:8
Joined:Sat May 10, 2014 6:13 am

Re: Please change my server to the east coast server

Post by Amitnf » Sat Mar 11, 2017 6:00 am

Hi Tom B, how can I tell if I am on eastcoast or westcoast server?

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Sat Mar 11, 2017 7:23 am

you are now

Amitnf
Posts:8
Joined:Sat May 10, 2014 6:13 am

Re: Please change my server to the east coast server

Post by Amitnf » Sat Mar 11, 2017 6:22 pm

Oh okay. Thanks. So I guess I was on the original which is westcost?
But how would I tell from login onto my telo what server I am on?

pcdoctor01
Posts:3
Joined:Sun Mar 05, 2017 4:41 am

Re: Please change my server to the east coast server

Post by pcdoctor01 » Sun Mar 26, 2017 3:31 am

Thanks Tom!

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Please change my server to the east coast server

Post by murphy » Sun Mar 26, 2017 5:23 am

Amitnf wrote:But how would I tell from login onto my telo what server I am on?
There is no easy way to know. Only Tom has access to that information.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

timmedford
Posts:2
Joined:Tue Mar 28, 2017 2:46 pm

Re: Please change my server to the east coast server

Post by timmedford » Tue Mar 28, 2017 3:03 pm

What is the process for being placed on the East Coast server. New user and not happy at all with the call quality.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Tue Mar 28, 2017 6:04 pm

already on the EC server

kevin9195
Posts:1
Joined:Tue Mar 28, 2017 8:59 pm

Re: Please change my server to the east coast server

Post by kevin9195 » Tue Mar 28, 2017 9:01 pm

Hi Tom, can you please also change me to EC server. Thanks

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