Please change my server to the east coast server

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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debuggerus
Posts:1
Joined:Mon May 22, 2017 2:10 pm
Re: Please change my server to the east coast server

Post by debuggerus » Mon May 22, 2017 2:13 pm

Could you move me to the East Coast server? I've been having call breaking-up issues for a few years.
Thanks,
P

Leo9
Posts:4
Joined:Mon May 22, 2017 12:09 pm

Re: Please change my server to the east coast server

Post by Leo9 » Mon May 22, 2017 2:21 pm

Thanks, but I'm still experiencing a delay: when I speak, there's maybe a couple of seconds before the other person hears it, leading to us talking over each other. Is there anything else that can be done to fix this?

-Leo

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Mon May 22, 2017 2:38 pm

debuggerus, done

Leo9, viewtopic.php?f=4&t=20972

Droptest
Posts:1
Joined:Tue May 23, 2017 8:41 am

Re: Please change my server to the east coast server

Post by Droptest » Tue May 23, 2017 8:42 am

I am in Virginia, and have been experiencing a lot of quality issues and latency. Can I please be moved to the East Coast server?

baybkge
Posts:2
Joined:Tue May 23, 2017 11:29 am

Re: Please change my server to the east coast server

Post by baybkge » Tue May 23, 2017 11:30 am

I'd appreciate it if you can move me to the East Coast Server as well. I've been having a lot of feedback issues and the call quality has not been that great. Thanks for the help!

Anthony

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Tue May 23, 2017 12:16 pm

done

Leo9
Posts:4
Joined:Mon May 22, 2017 12:09 pm

Re: Please change my server to the east coast server

Post by Leo9 » Tue May 23, 2017 2:02 pm

Thanks, Tom. But my mother has exactly the same router/modem from Comcast and the same Ooma system, and she does not have my problem of delay voice transmission. Any other thoughts on causes/fixes?

-Leo

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Please change my server to the east coast server

Post by Tom » Tue May 23, 2017 3:11 pm

where is her telo located?

Leo9
Posts:4
Joined:Mon May 22, 2017 12:09 pm

Re: Please change my server to the east coast server

Post by Leo9 » Thu May 25, 2017 10:22 am

West Virginia.
-Leo

cvullo
Posts:2
Joined:Mon May 29, 2017 5:42 am

Re: Please change my server to the east coast server

Post by cvullo » Mon May 29, 2017 5:46 am

I am also having many QoS issues and have done everything to change them. I am in New York state can you please change me to the East coast server.

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