East coast server

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
brett55
Posts:1
Joined:Wed Apr 03, 2019 2:41 am
Re: East coast server

Post by brett55 » Wed Apr 03, 2019 2:44 am

I am in Maine. Please add me to the East coast server.
Thanks.

Alien
Posts:7
Joined:Wed Apr 03, 2019 8:31 am
Location:NC

Re: East coast server

Post by Alien » Wed Apr 03, 2019 8:32 am

If I am not already, can you move me to the east coast server?

I'm in NC.

My calls are dropped all the time.. Other parties and I get disconnected and all we hear is a dial tone shortly after the call starts. This just began happening in 2019 once we got the NEWER Ooma Telo and got rid of our older Telo.

Please help!

Thank you.

nanohead
Posts:1
Joined:Thu Apr 04, 2019 6:09 am

Re: East coast server

Post by nanohead » Thu Apr 04, 2019 6:11 am

My phone has become basically unusable.... again. I have no idea why, it was fine for about 8 months, but now, basically unusable. Located in northern NJ. Please move me if you can

Alien
Posts:7
Joined:Wed Apr 03, 2019 8:31 am
Location:NC

Re: East coast server

Post by Alien » Mon May 13, 2019 6:59 am

Can anyone at OOMA provide any help? Or are you guys throwing in the towel?

These dropped calls are atrocious...

murphy
Posts:7511
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: East coast server

Post by murphy » Mon May 13, 2019 7:35 am

This is a user to user forum with occasional visits by Ooma personnel. It is not support. Call the support number or use Chat for support.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Parkerville
Posts:1
Joined:Mon Jun 10, 2019 8:00 am

Re: East coast server

Post by Parkerville » Mon Jun 10, 2019 8:07 am

Tom please put me on the East Coast server.....than you.Parkerville

jbogema
Posts:8
Joined:Mon May 27, 2019 5:44 am

Re: East coast server

Post by jbogema » Wed Jun 12, 2019 3:18 pm

Same. Dropped calls last month. Please move to East Coast server.

progmanjum
Posts:1
Joined:Sat Jun 29, 2019 10:10 am

Re: East coast server

Post by progmanjum » Sat Jun 29, 2019 10:13 am

There is a delay when the phone is answered. I'm in NY, so I'm assuming I'm on the East Coast server. If not, I would like to be switched. Thanks.

Raptor
Posts:19
Joined:Mon Oct 01, 2012 3:25 pm

Re: East coast server

Post by Raptor » Sat Jun 29, 2019 10:19 am

Hello.

If I’m not already can I be moved to the east coast server please?

Thanks.

jbogema
Posts:8
Joined:Mon May 27, 2019 5:44 am

Re: East coast server

Post by jbogema » Thu Jul 11, 2019 9:08 am

Support doesn't mention moving us to another server. They just suggested I use the app instead.

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