East coast server

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
CrimsonFlash
Posts:2
Joined:Fri Sep 18, 2015 4:45 am
Re: East coast server

Post by CrimsonFlash » Wed Dec 02, 2020 3:33 pm

Please move me to the East Coast Server if not done already.

Thanks!

eminemisme
Posts:2
Joined:Sat Dec 05, 2020 6:33 pm

Re: East coast server

Post by eminemisme » Sat Dec 05, 2020 6:36 pm

Please switch me to the EC server

eminemisme
Posts:2
Joined:Sat Dec 05, 2020 6:33 pm

Re: East coast server

Post by eminemisme » Tue Dec 08, 2020 6:04 pm

Looks like DevEng or Tom haven't posted here since October 2018. Is there another way to get moved to the east coast server other than this thread? Some posts in here suggest that calling tech support is a dead end.

I checked what my Ooma Telo is connecting to and noted the following endpoints in Wireshark: 162.253.220.106 and 162.253.220.134, which both appear to be located near Wichita, Kansas. If that's the case, then Ooma may also now have servers located in central US. I know that I was previously on the west coast servers, so not sure when or why I got moved to the central US servers, and would rather be on the east coast servers.

If Ooma doesn't do something about this soon then I'm canceling and moving to fpl or voip.ms.

st901202
Posts:1
Joined:Fri Feb 19, 2021 6:32 pm

Re: East coast server

Post by st901202 » Fri Feb 19, 2021 6:33 pm

Hi,

Can someone move my server to the east coast?

Thanks,

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