ok - so in the last week (that I know of) there were 2 different days that I was not getting a dial tone - internet was working fine. Therefore I could not receive or make calls. Happened again today, hubby tried calling and got 'caller unavailable' -so he called my cell phone.
To get dial tone back - I had to unplug the Ooma unit and plug it back in.
Anyone know what could be causing this issue???
NO Dial Tone but internet is working!!!
Re: NO Dial Tone but internet is working!!!
something curious in the log, have entered bug
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WildAboutMusik
- Posts:25
- Joined:Thu Feb 04, 2016 4:04 pm
Re: NO Dial Tone but internet is working!!!
Tom is saying that he checked your call log and found something amiss. He has entered a "bug" for the engineers to look at and fix.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
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WildAboutMusik
- Posts:25
- Joined:Thu Feb 04, 2016 4:04 pm
Re: NO Dial Tone but internet is working!!!
oh ok, that makes sense - thanks!!!