MoS score values........

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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testy
Posts:43
Joined:Tue Mar 14, 2017 5:10 am
MoS score values........

Post by testy » Thu Apr 13, 2017 2:29 pm

Under Call Statistics, my data log will show anywhere from 6 to 11 calls in the log, even though it is supposed to be the last 10 calls. This is no big deal at all, it could show 2 or 200 for all I care.

What I don't understand is the MoS values.

Some calls I get have low scores of like 0.02 and don't sound bad at all.

Other calls score in at 4.25 or 4.29 and are not so good.

A common score for my line is 4.17.

I just took a call from a cell phone that was a 4.23 and had serious echo problems

Is this serious and real data, or just food for thought?

geoart
Posts:33
Joined:Thu Oct 30, 2014 6:03 pm

Re: MoS score values........

Post by geoart » Sun Apr 16, 2017 7:36 am

See this discussion for additional details.. for me reducing my latency and when it's less Jitter helped more even with good MoS scores. Note, MoS scores are calculated and imo doesn't represent when a call was really or good or bad.
viewtopic.php?f=5&t=18401

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