Call issues - dropped calls - noisy lines

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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pete_c
Posts:28
Joined:Fri Apr 08, 2011 8:20 pm
Location:Midwest, USA
Call issues - dropped calls - noisy lines

Post by pete_c » Thu Apr 20, 2017 9:01 am

Last 72 hours - 3 days have had

1 - dropped calls inbound and outbound every call - 100%
2 - noisy connections on 2 lines - 100% on both lines with every call

This is the first time I am seeing this.

ISP is Comcast and speeds are fine:
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6233790764.png (20.16KiB)Viewed 2768 times
Pete
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SW1417
Posts:1
Joined:Sat Apr 22, 2017 1:15 pm

Re: Call issues - dropped calls - noisy lines

Post by SW1417 » Sat Apr 22, 2017 1:19 pm

Having the same issues on Spectrum, but I've been dealing with the dropped calls for about a month now. I finally decided to register on the forums to see what can be done about this issue.

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