echo when calling my Ooma home phone

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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ve52001
Posts:11
Joined:Wed Jan 28, 2015 5:40 pm
echo when calling my Ooma home phone

Post by ve52001 » Wed May 24, 2017 12:18 pm

Has anyone else have a terrible echo when calling your Ooma phone? I noticed it at first when calling from my cell phone and thought it was just my cell phone. Well I called from my job the other day and got a bad echo as well. I have my router optimized from my Ooma with the highest priority and do not have any other issues.
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thunderbird
Posts:6388
Joined:Mon Nov 08, 2010 4:41 pm

Re: echo when calling my Ooma home phone

Post by thunderbird » Fri May 26, 2017 2:59 pm

Try connecting a different phone, connected to your Ooma device, and then test.

If you are using a wireless phone connected to your Ooma device, make sure it is a DECT 6 phone.
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ve52001
Posts:11
Joined:Wed Jan 28, 2015 5:40 pm

Re: echo when calling my Ooma home phone

Post by ve52001 » Sat May 27, 2017 4:56 am

They are Panasonic DECT 6 phones, and the telo is connected Cat5 to router. Tom moved me to the EC server and it seems better right now after testing it. I have the QOS optimized for the Ooma telo, and have no other issues. The echo is gone now.
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