Call Quality deteriorated recently

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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AWD
Posts:2
Joined:Thu Aug 03, 2017 7:41 am
Call Quality deteriorated recently

Post by AWD » Thu Aug 03, 2017 7:47 am

Phone worked great up until the past few weeks, both incoming and outbound impacted although outbound worse. Have tried connecting Ooma to wired phones in house directly and wireless and don't see any change in quality. Suggestions appreciated- Thanks!
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Fishface
Posts:34
Joined:Thu May 18, 2017 3:37 pm
Location:SW

Re: Call Quality deteriorated recently

Post by Fishface » Thu Aug 03, 2017 7:53 am

Ask Tom for you to be placed on the East Coast Server. Seems to work for all except for us folks out west. We're SOOL.
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AWD
Posts:2
Joined:Thu Aug 03, 2017 7:41 am

Re: Call Quality deteriorated recently

Post by AWD » Thu Aug 03, 2017 7:59 am

Thanks...not sure how I confirm what server I'm on....house is in Delaware.
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