Call Quality with Integrated Modem/Router

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
Post Reply
TSLOC
Posts:1
Joined:Tue Aug 29, 2017 12:10 pm
Call Quality with Integrated Modem/Router

Post by TSLOC » Tue Aug 29, 2017 12:16 pm

I just switched my internet provider and they gave me an integrated modem/wireless router. There is loud distortion on the line. Ooma set-up says to place the Ooma between the modem and router, but this is now not possible. Is it the cause of the problem and what can be done about it? Thanks.
Top
sabretooth02
Posts:357
Joined:Fri Aug 29, 2014 7:57 am

Re: Call Quality with Integrated Modem/Router

Post by sabretooth02 » Fri Sep 15, 2017 4:25 pm

Put that gateway device in full bridge mode (makes it a modem only) and buy yourself a high quality router and connect it up and go.
Top
Post Reply

Return to “Call Quality”