Echoing

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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bdbrown66
Posts:5
Joined:Mon Oct 09, 2017 12:41 pm
Echoing

Post by bdbrown66 » Mon Oct 09, 2017 12:44 pm

Hi. I seem to be getting a bit of an echo when using my Telo. Is there a setting that can be changed to adjust this?

Also, am I on the "East Coast" server?

Thank you,
Brian
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bdbrown66
Posts:5
Joined:Mon Oct 09, 2017 12:41 pm

Re: Echoing

Post by bdbrown66 » Thu Oct 12, 2017 5:25 am

How long does it take to get a reply from the support staff here? I posted on Monday, it's now Thursday and no reply.
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murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Echoing

Post by murphy » Thu Oct 12, 2017 7:01 am

This is not support. That is by phone or chat. This is a user to user forum with posts by Ooma employees when they have time.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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bdbrown66
Posts:5
Joined:Mon Oct 09, 2017 12:41 pm

Re: Echoing

Post by bdbrown66 » Thu Oct 12, 2017 7:05 am

Hmmm. Well, I see Tom B. engaging in what I would call "support." Resolving other users' call quality issues, etc. I just wondered when/if he would address mine.
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Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Echoing

Post by Tom » Sun Oct 15, 2017 9:13 am

moved your telo to ECS
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bdbrown66
Posts:5
Joined:Mon Oct 09, 2017 12:41 pm

Re: Echoing

Post by bdbrown66 » Mon Oct 16, 2017 11:53 am

Tom, that seems to have improved things a bit. Thank you.
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user333
Posts:3
Joined:Thu Feb 23, 2017 10:10 am

Re: Echoing

Post by user333 » Wed Nov 08, 2017 8:26 am

I too have the echoing problem. Could I be moved to the west coast server if not already there.

Thanks
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