Ongoing call quality issues

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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coloradoredhawk
Posts:3
Joined:Thu Jul 03, 2014 6:07 pm
Ongoing call quality issues

Post by coloradoredhawk » Wed Oct 18, 2017 4:58 pm

I have a Telo and two Linx for a total of 3 lines. All have horrible quality issues at times. My internet is Centurylink 80Mbps down and 10 Mbps up - the modem and router are a combo unit. I've been on calls with support numerous times - for whatever "tweaking" they do. I've enabled port forwarding as instructed. Nothing seems to help the issues with warbling/cutting out/etc on both incoming and outgoing calls. Willing to try anything - suggestions? Thanks.

coloradoredhawk
Posts:3
Joined:Thu Jul 03, 2014 6:07 pm

Re: Ongoing call quality issues

Post by coloradoredhawk » Wed Oct 18, 2017 5:01 pm

Is the solution to this moving to the East Coast Server? If so - Tom B, please do it. Thanks.

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