Call Quality

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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LAB65
Posts:1
Joined:Fri Oct 27, 2017 10:06 am
Call Quality

Post by LAB65 » Fri Oct 27, 2017 10:16 am

I switched from Vonage to Ooma within the last few months. While I appreciate the lower payment with Ooma, I am NOT appreciating the lower quality as well. Calls (whether inbound or outbound) consistently sound garbled or are just outright dropped.
I live in New York. If I am not already on the East Coast server, can I please be switched to it and hopefully that will fix the issue. If not I'll soon be looking for another carrier or just switch back to Vonage and deal with the higher cost for the better quality.
Thanks

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Call Quality

Post by Tom » Fri Oct 27, 2017 6:26 pm

done

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