call quality issues

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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conspiano
Posts:1
Joined:Fri Jan 19, 2018 11:59 am
call quality issues

Post by conspiano » Fri Jan 19, 2018 12:02 pm

I have a small business with three locations in central ohio. 2 are fine, one is awful. Our "East" location has garbled calls and cuts out to the point that it cannot be used. Just did a speed test, 31x9.1. Losing business now!
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murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: call quality issues

Post by murphy » Fri Jan 19, 2018 12:24 pm

Run the html5 version of this test to check your internet quality.

http://www.whichvoip.com/voip/speed_test/ppspeed.html
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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