I have recently (like the last 4 months) been experiencing dropouts during calls on my Ooma Telo. The call will be fine for up to 30 minutes, but suddenly I can’t hear the other person, and I get a low buzzing or static sound. Then it generally goes away after 5 - 20 seconds (although I had one call during which the dropout lasted longer and I hung up).
My setup is not the recommended one, but I think it should work. My modem doubles as a router. The Telo is connected directly into one of its Ethernet ports.
My ISP is AT&T Fiber
I get ridiculous up/down speeds: 900/300 is a low estimate
I see others having problems with certain servers. Could that be the case?
Calls Dropout Intermittently for 5-20 seconds or more
Re: Calls Dropout Intermittently for 5-20 seconds or more
I have also been having this problem for the last few weeks.
My internet connection is 150Mbps DL and 15Mbps UL.
I have tried both methods to connect the Ooma Telo: Modem-Ooma-Router and Modem-Router-Ooma.
Both methods have the same issue, but I do notice a huge difference in connection speed when the Ooma is connected in front of my Router. My DL speed goes down to ~20Mbps to 45Mbps.
Is there a solution to this problem?
I have tried adjusting the QOS settings and it doesn't seem to make a difference.
My internet connection is 150Mbps DL and 15Mbps UL.
I have tried both methods to connect the Ooma Telo: Modem-Ooma-Router and Modem-Router-Ooma.
Both methods have the same issue, but I do notice a huge difference in connection speed when the Ooma is connected in front of my Router. My DL speed goes down to ~20Mbps to 45Mbps.
Is there a solution to this problem?
I have tried adjusting the QOS settings and it doesn't seem to make a difference.