Call Quality

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Jgolobic
Posts:2
Joined:Thu Jul 26, 2018 5:45 am
Call Quality

Post by Jgolobic » Thu Jul 26, 2018 5:50 am

Been having call quality problems for last half year. What I hear is fine but other side complains that call is breaking up (not all the time but fairly often). I see quite a number of posts on this and a common answer seems to be to switch to the East Coast Server. Can I do this ? Can you do this for me ? Any other suggestions ? My internet speedtest is pretty well constant at 28 mb download and 3.5 upload

Thanks in advance for help.
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oomamaniacal
Posts:1484
Joined:Wed Jun 04, 2014 12:58 am

Re: Call Quality

Post by oomamaniacal » Mon Jul 30, 2018 2:16 pm

Only Ooma employees can switch the server.
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