Checking Ooma servers, pings, latency, etc.
Posted: Sat Aug 31, 2019 2:21 am
Hi!
New customer. Few questions:
1. Can I see what Ooma server I’m currently configured to use?
2. What are the addresses of each Ooma server? I’d like to run a ping, tracert, etc. to see if I’m using the best one for me.
3. I just tried calling a local number from my cell phone using the app on home wifi, and received some poor call warnings plus a noticeable, audible long latency. Also missed the final blurb of the call (“your order has been received successfully, goodbye”, call disconnect; instead call remained connected and quiet). Repeated the call from Ooma directly, and no significant issues. Both calls were on muted speakerphones. Is the phone making a longer trip on the internet to make the call? Are the DTMF tones in the call affecting the call quality?
Thanks for any help you can provide!
New customer. Few questions:
1. Can I see what Ooma server I’m currently configured to use?
2. What are the addresses of each Ooma server? I’d like to run a ping, tracert, etc. to see if I’m using the best one for me.
3. I just tried calling a local number from my cell phone using the app on home wifi, and received some poor call warnings plus a noticeable, audible long latency. Also missed the final blurb of the call (“your order has been received successfully, goodbye”, call disconnect; instead call remained connected and quiet). Repeated the call from Ooma directly, and no significant issues. Both calls were on muted speakerphones. Is the phone making a longer trip on the internet to make the call? Are the DTMF tones in the call affecting the call quality?
Thanks for any help you can provide!