Phone support impossible, online worse, call quality bad,!

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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phoenix602
Posts:2
Joined:Thu Oct 03, 2019 8:48 pm
Phone support impossible, online worse, call quality bad,!

Post by phoenix602 » Sat Oct 05, 2019 11:54 am

Add me to the list of users who are experiencing quality issues over the past few weeks. Calls keep breaking up, even if my handset is near the receiver. I'm using a wired network connection to a fast and reliable cable modem hookup.

Looking at similar posts, it sounds like I'm not alone and it's possible for Ooma to tweak some things to resolve this. But I don't see any info on how to do this in a self-service manner. If the moderator here can work some magic on my account, please do!

fatboydave
Posts:4
Joined:Fri Nov 10, 2017 1:33 pm

Re: Phone support impossible, online worse, call quality bad,!

Post by fatboydave » Wed Oct 09, 2019 1:42 pm

I'm with you. Gonna have to leave this crap is terrible

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