Callers CANNOT hear me

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Joined:Thu Feb 04, 2016 4:04 pm
Callers CANNOT hear me

Post by WildAboutMusik » Wed Feb 24, 2021 10:40 am

This problem has been getting worse the past couple months - it happens both when I initiate the call or when others have called me....sometimes right at the beginning of the call, other times a few minutes in... I can hear them, but they cannot hear me, so they hang up. I try to call them back and they still cannot hear me.... it's so frustrating.... getting ready to give up on Ooma....seems you do get what you pay for :(
Any suggestions?

Joined:Tue Jun 15, 2021 8:00 am

Re: Callers CANNOT hear me

Post by Pineleaf » Tue Jun 15, 2021 8:03 am

Are you using an ooma device? I have the HD3 handsets. I was wondering if was related to them. I have gigabit internet and high wifi bandwidth so it can't be that.

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