does my level of roadrunner service matter

[skowbuzz]

i have the cheapest level of roadrunner 19.95 which has up to 768kps. does the call quality improve with a better package from time warner. we rarely upload anything. quality is ok for the most part but gets static from time to time on my dect 6.0 phone. i don't run anything on my wall jacks but just from the ooma hub only.

[murphy]

Is that your upload or download speed? They both matter.

[skowbuzz]

768kps download and up to 384 upload. My laptop is wireless and is only showing around 120 kps with the tests. I am sure it would be higher if i had laptop hooked up directly to router, but i use wireless router

[skowbuzz]

120 kps upload that is

[murphy]

The default upload QOS setting in the ooma hub is 384. If your wireless connection is limiting the actual to 120, that may be a problem. Can you turn off the wireless on the laptop and connect it direct with a LAN cable to see if that improves your audio?

I was not aware that any cable company was still selling that low of a speed connection.