kusche25 wrote:My wife tells me everytime she is on the phone and my daughter gets on the internet she gets dropped off her phone call. I just upgraded our speed with Time Warner last night and made changes to my Qos page. I have the Ooma between my router and modem. Am I missing something here?
kusche25 wrote:I have had the same phones for the last 3-4 years and have never had problems before with my wifi. I did make changes last night in my setup after having my cable upgraded from RR lite to RR basic. My download and upload speeds have increased by 3 times. Any correlation?
kusche25 wrote:Maybe I just answered my own question. Since I upgraded...now I am having the dropped calls which would correlate to the interference with the wireless phones you are talking about. Maybe I'll go buy the Dect phones and see how that works. thanks
First, did you mention in your other posts that the offending computer that bumps the handsets off is or is not wireless connected?
Now this is where I start spit balling troubleshooting questions...
When you place the Ooma (sorry did not catch if it was HUB or Telo -does not really matter I suppose) after the router what happens?
Did you say the problem happened after the speed upgrade?
Second quote above, you mentioned some changes made, what specific changes did you make in your setup?
Remove the router all together and connect the computer to the Ooma (modem>ooma>computer), and see what happens when you surf and talk at the same time.
You can do a factory default reset to your router and reinstall and see if any accedental changes may be responsible for the disconnects.
Lastly I have seen other posts similar in behavior where the issue was ultimately found to be a defective modem or router. No other symptons were seen. Ive said it previously I am amazed with the failure rates of hardware just by simply connecting a Ooma device as reported on this forum. Try and see.