If you think the Ooma Telo is defective, you should exchange it while it is still in the one year warranty period. You will have to contact Ooma (and at first jump through some hoops). Ooma will send you a replacement Ooma Telo shipping prepaid. They will also send along a prepaid shipping label to ship the defective Ooma Telo back. When it arrives it is already preprogrammed with your Ooma profile. All you have to do is plug it in.FRET_BUZZ wrote:I had the same problem. I am using the Telo with a wireless adapter. Connected to the Telo is a phone with a Plantronics headset. I replaced both the phone (AT&T and Panasonic) and the Plantronics headset (2 different headsets and S11s). All interconnect cables were replaced as well. The problem is isolated to the Telo. I am suspecting the power supply is under powered which increases power supply ripple to the Telo. I resolved most of the issue by turning off the status lighting.
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