jcfo1 error--what can be done?
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Call our friends who have majicjack and can't get through. Get a "JCF01 this call did not go through or is disconnected". I call immediately with my cell phone and it goes through. I then checked block caller ID and it still doesn't go through. Our friends have not blocked our number to their knowledge. We end up having to call their cell phone to get to them. Their number is 601-272-XXXX. This has happened only for the last couple of weeks. I am not aware of any other number that does this.
Re: jcfo1 error--what can be done?
Please don't post questions more than once.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
I only did that because I was getting no answers.
Re: jcfo1 error--what can be done?
You need to call Customer Support. The only Ooma employees reading the forum are the moderators when they have a lull in their real job. The rest of us are other customers that can't solve the problem that you are having.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: jcfo1 error--what can be done?
Hello,
Are you able to call a local store using (601) 272-XXXX?
Please email me the number, date, & timestamps of when you called these numbers.
It did work before?
Thx
Are you able to call a local store using (601) 272-XXXX?
Please email me the number, date, & timestamps of when you called these numbers.
It did work before?
Thx
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
Sent you email with call log for calling that number back to the point where we could get through to them. They can call us. I can call them by cell phone and others can call them. Mj does not have call blocker. I called Customer Service yesterday and they said they would handle it. I am going to check it out this evening to see if they fixed it.
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
Okay. I checked this afternoon by calling the number again. Call 7 digit number same thing. Call 10 digit number and still the same. Dialed 1-area code and number and it finally went through. I don't think that worked before so we are making progress.
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
Still having problems with getting through to this person. It rarely goes through. Most of the time I get jcf01 error. Wish we could fix this problem.
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
Very confusing about this issue. Got through for a 7 min call yesterday but still not consistently getting this number to work on OOma. I sent the call log to ntoy but still no answers or resolution to the problem.
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- Posts:23
- Joined:Mon Aug 17, 2009 1:17 pm
Re: jcfo1 error--what can be done?
Update update
Sometimes I get through and sometimes it hangs up. Still have not heard from ntoy or whoever.
Sometimes I get through and sometimes it hangs up. Still have not heard from ntoy or whoever.