Quality Issues with Calls to The Caribbean

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
unit321
Posts:20
Joined:Tue Feb 24, 2009 8:09 am
Quality Issues with Calls to The Caribbean

Post by unit321 » Tue Feb 24, 2009 8:46 am

Has anyone on the forum been able to make calls with acceptable quality to Caribbean countries?

I just got my ooma system, and I've made a few long distance and international test calls that were all of excellent quality, with the exception of calls to Jamaica. On those calls, the recipient either heard absolutely nothing and just hung up, or what they heard was VERY choppy. At 30 cents per minute, I can't just keep calling back to try for a "good" connection.

FWIW, I have my system set up with an active landline and the standard recommended connection order of Cable modem > ooma > Linksys router, with a phone cord running from the the ooma hub's wall jack to the phone jack on the wall, and there's one Scout attached to a jack in another room.

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