International call quality - recipient can't hear me well

[ddpst6]

New to Ooma. Having issues with international calls to Germany and India - for almost all outgoing calls, recipient cannot hear me well. If I use a calling card (thru Ooma or cell phone or 2nd land line), no problems. For that matter, no issues with Skype either.

No quality issues with outgoing domestic calls, or incoming domestic/international calls.

It doesn't sound like the problem has anything to do with my setup. Anyone have a similar issue, or figured out what gives?

[unit321]

I have the same problem with calls to Jamaica. Yesterday afternoon I emailed Support with the specific numbers I tried to call, and I'm waiting to hear back from them.

[Pooma]

Same problem here:

http://forums.ooma.com/viewtopic.php?f=4&t=842

Calling Germany. The recipient cant hear me at all. Everything else works fine.

[tjphoton]

Same problem here for a couple of days. International call to China, I can hear the other end, but the other party can not hear me. No problem with domestic calls.

[ddpst6]

Update:

For the last 2 weeks, this problem doesn't seem to so bad anymore - usually get fairly clear calls now Germany and India now. Yes, there are occasional bad connections, but I got that previously with calling cards and long-distance providers as well.

[unit321]

They also fixed my issue a couple of weeks ago. Quality has been very good on the few international calls I've made since then.

[JWindsor]

They also fixed my issue a couple of weeks ago. Quality has been very good on the few international calls I've made since then.

So what did they do to fix it?