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Getting a busy tone when calling people.

Posted: Wed Feb 25, 2009 5:01 pm
by jack_bauer
My current setup is the Ooma hub with with a landline.
Lately I have been getting a busy tone when calling certain people, including my cell phone. My family at home now have trouble reaching me. Is there a fix for this problem? Is this a common issue?

Re: Getting a busy tone when calling people.

Posted: Wed Feb 25, 2009 5:39 pm
by murphy
I have reported one number to them that gets a busy signal when I try to dial it but have not received a response.

Re: Getting a busy tone when calling people.

Posted: Thu Feb 26, 2009 10:54 pm
by jack_bauer
How do you report the numbers to them?

Re: Getting a busy tone when calling people.

Posted: Fri Feb 27, 2009 4:12 am
by murphy
jack_bauer wrote:How do you report the numbers to them?
Click on contact at the top of the page.

Re: Getting a busy tone when calling people.

Posted: Fri Feb 27, 2009 12:09 pm
by jack_bauer
I think I might call them instead. Emails do not seem very reliable.

Re: Getting a busy tone when calling people.

Posted: Mon Mar 02, 2009 12:42 pm
by dbayer
I've been having this problem as well. Sometimes if I wait for the Ooma tone to stop and then dial the number slowly it will go through, but it seems to be hit or miss.

Daniel

Re: Getting a busy tone when calling people.

Posted: Wed Mar 18, 2009 4:51 pm
by jack_bauer
I would contact them directly to see what's up. Suddenly, after a while, it started working again. Although, that just means I got lucky. The only problem I have now is that when I call certain numbers it takes about 15-20 sec for the telephone ringing sound to come up.

Re: Getting a busy tone when calling people.

Posted: Wed Mar 18, 2009 5:12 pm
by WayneDsr
Have you tried hitting the # sign after you dial the number? That usually speeds things up as ooma is waiting for a 10 digit number to be dialed.

Wayne

Re: Getting a busy tone when calling people.

Posted: Wed Mar 18, 2009 5:39 pm
by jack_bauer
really?!?!?!? I didn't know that. I'll try that.